1. What Are Cookies?
Cookies are small text files that are placed on your computer, smartphone, or other device when you visit our website. They are widely used to make websites work more efficiently and provide information to website owners.
🔍 Key Points: Cookies typically contain a unique identifier, the name of the website, and some digits and numbers. They allow us to recognize your device and remember your preferences for future visits.
Cookies can be "persistent" (remaining on your device until deleted or expired) or "session" (deleted when you close your browser).
2. How We Use Cookies
Kingdom Locksmith uses cookies for several purposes to enhance your browsing experience and improve our services:
1
Essential Functionality
Enable basic website functions like page navigation and access to secure areas
2
Performance Monitoring
Track how visitors use our website to identify issues and improve performance
3
User Preferences
Remember your settings and choices to provide a personalized experience
4
Analytics & Insights
Understand user behavior and website usage patterns to optimize our services
5
Marketing & Advertising
Deliver relevant advertisements and measure campaign effectiveness
3. Types of Cookies We Use
We use different categories of cookies on our website. Here's a detailed breakdown:
3.1 Strictly Necessary Cookies
These cookies are essential for the website to function properly and cannot be disabled in our systems.
| Cookie Name | Purpose | Duration |
|---|
| session_id | Maintains your session as you navigate the website | Session |
| cookie_consent | Stores your cookie preferences | 1 year |
| csrf_token | Security cookie to prevent cross-site request forgery | Session |
| load_balancer | Distributes traffic across servers for optimal performance | Session |
3.2 Performance Cookies
These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously.
| Cookie Name | Purpose | Duration |
|---|
| _ga | Google Analytics - Distinguishes unique users | 2 years |
| _gid | Google Analytics - Distinguishes users | 24 hours |
| _gat | Google Analytics - Throttles request rate | 1 minute |
| performance_monitor | Tracks page load times and website speed | 30 days |
3.3 Functionality Cookies
These cookies enable enhanced functionality and personalization, such as remembering your preferences.
| Cookie Name | Purpose | Duration |
|---|
| user_location | Remembers your location for local service information | 30 days |
| language_pref | Stores your preferred language | 1 year |
| view_mode | Remembers your display preferences (e.g., dark mode) | 90 days |
| recent_searches | Stores your recent service searches for convenience | 7 days |
3.4 Targeting/Advertising Cookies
These cookies are used to deliver relevant advertisements and measure advertising campaign effectiveness.
| Cookie Name | Purpose | Duration |
|---|
| _fbp | Facebook Pixel - Tracks conversions and builds audiences | 90 days |
| _gcl_au | Google AdSense - Used for ad targeting and measurement | 90 days |
| IDE | Google DoubleClick - Delivers targeted advertisements | 1 year |
| ads_preferences | Stores your advertising preferences | 180 days |
⚠️ Note: Advertising cookies may be set by third-party advertising networks. We do not control these cookies directly. You can opt out through browser settings or third-party tools.
3.5 Social Media Cookies
These cookies enable social media features and track visits from social media platforms.
| Cookie Name | Purpose | Duration |
|---|
| facebook_plugin | Enables Facebook page plugin functionality | Session |
| twitter_tracking | Tracks engagement with Twitter content | 30 days |
| linkedin_analytics | Measures LinkedIn sharing and interaction | 30 days |
4. Third-Party Cookies
Some cookies on our website are set by third-party services that we use to enhance functionality and analyze performance:
📊 Google Analytics
Tracks website usage and helps us understand visitor behavior
📱 Facebook Pixel
Measures advertising effectiveness and builds custom audiences
🎯 Google Ads
Enables remarketing and conversion tracking for our advertising
💬 Live Chat Services
Powers our customer support chat functionality
🎥 YouTube
Enables embedded video content on our website
🗺️ Google Maps
Displays interactive maps showing our service areas
🔗 Third-Party Privacy: These third parties have their own privacy policies. We encourage you to review their policies to understand how they use your data.
5. How to Manage Cookies
You have several options to manage or disable cookies on our website:
5.1 Browser Settings
Most web browsers allow you to control cookies through their settings. Here's how to manage cookies in popular browsers:
🌐 Browser-Specific Instructions:- Google Chrome: Settings → Privacy and security → Cookies and other site data
- Mozilla Firefox: Options → Privacy & Security → Cookies and Site Data
- Safari: Preferences → Privacy → Cookies and website data
- Microsoft Edge: Settings → Cookies and site permissions → Cookies and site data
- Opera: Settings → Privacy & security → Cookies and other site data
5.2 Cookie Preference Center
You can also manage your cookie preferences directly on our website using our Cookie Preference Center. Click the "Cookie Settings" link in the footer to access this tool.
5.3 Opt-Out Tools
For advertising cookies, you can use industry opt-out tools:
⚠️ Important: Blocking all cookies may affect website functionality. Some features may not work properly if you disable certain cookies.
6. Cookie Consent
When you first visit our website, we will ask for your consent to use non-essential cookies. You can choose to:
- Accept All: Allow all cookies for the full website experience
- Reject Non-Essential: Only use strictly necessary cookies
- Customize: Choose which categories of cookies you want to accept
You can withdraw or change your consent at any time by accessing our Cookie Preference Center.
📝 Consent Records: We keep records of your cookie consent preferences for compliance purposes.
7. Cookie Lifespan
Different cookies have different lifespans:
| Cookie Type | Typical Duration | Notes |
|---|
| Session Cookies | Until browser closes | Deleted automatically when you close your browser |
| Short-term Cookies | 1 day - 30 days | Used for temporary preferences and recent activity |
| Medium-term Cookies | 30 days - 1 year | Store longer-term preferences and analytics data |
| Long-term Cookies | 1 year - 2 years | Typically used for analytics and advertising purposes |
All cookies will expire after their set duration unless renewed by your continued use of the website.
8. Do Not Track (DNT) Signals
Some browsers have a "Do Not Track" (DNT) feature that lets you tell websites you don't want your online activities tracked. Currently, there is no industry consensus on how to respond to DNT signals.
Our website does not currently respond to DNT signals, but we provide clear cookie management options through our Cookie Preference Center and browser settings.
9. Cookies on Mobile Devices
Mobile devices also use cookies and similar tracking technologies. Here's how to manage them:
iOS Devices (iPhone/iPad)
- Settings → Safari → Privacy & Security
- Toggle "Block All Cookies" or "Prevent Cross-Site Tracking"
Android Devices
- Chrome: Settings → Site settings → Cookies
- Choose your cookie preference
📱 Mobile App Note: If you use our mobile app, it may use similar tracking technologies. Please refer to our app's privacy settings for management options.
10. Impact of Disabling Cookies
If you choose to disable cookies, certain features of our website may not function properly:
🔐 Login Issues
You may have difficulty staying logged into your account
🎨 Lost Preferences
Your saved preferences may not be remembered between visits
🛒 Booking Problems
Online booking and quote request forms may not work correctly
📊 Limited Personalization
Content may not be tailored to your location or preferences
🔄 Repeated Notices
You may see cookie consent banners on every visit
📈 Analytics Impact
We won't be able to improve your experience based on usage data
11. Other Tracking Technologies
In addition to cookies, we may use other tracking technologies:
Web Beacons (Pixel Tags)
Small graphic images embedded in emails or web pages to track opens and clicks.
Local Storage
HTML5 local storage that allows websites to store larger amounts of data on your device.
Session Storage
Similar to local storage but cleared when you close your browser tab.
Device Fingerprinting
Collecting device characteristics to create a unique identifier for analytics purposes.
🔍 Transparency: All tracking technologies are used in accordance with applicable privacy laws and this Cookie Policy.
12. Updates to This Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in technology, regulations, or our practices. When we make significant changes, we will:
- Update the "Last Updated" date at the top of this policy
- Display a prominent notice on our website
- Request renewed consent if required by law
We encourage you to review this Cookie Policy periodically to stay informed about our use of cookies.
